pedas99 Privacy Policy
pedas99 is committed to maintaining the confidentiality and security of every user's personal information. This Privacy Policy explains in detail how we collect, process, store and protect your personal data in line with international standard practices.
Our Commitment
Your Privacy Is Our Priority
Every data protection feature at pedas99 is designed to keep your gaming experience safe, private and secure.
Personal Data Encryption
All personal information you provide to pedas99 is stored using strong encryption technology. Your data cannot be read by any unauthorised party, whether during transfer or while stored on our servers.
Strict Access Controls
Only authorised staff may access user account data, and only for legitimate operational purposes. Every access is logged and continuously monitored to detect any anomalies.
Data Use Transparency
pedas99 does not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent. Every use of data is clearly stated in this policy.
Full User Control
You have the right to access, correct or delete your personal data at any time. Contact our support team to exercise those rights quickly and easily.
Secure Data Storage
pedas99 servers are equipped with a multi-layered security system including firewalls, real-time monitoring and regular data backups. Our infrastructure is periodically audited by independent parties.
Payment Information Security
Financial information such as your e-wallet and bank account details is processed through secure payment channels. pedas99 does not store full account numbers on our servers.
General Provisions
1. Introduction and Policy Scope
1.1 Who We Are
This Privacy Policy is published by pedas99, an online casino platform operating under international licensing. pedas99 is accessible at https://pedas99.org and acts as the data controller for all personal information collected through this platform.
1.2 Purpose of This Policy
This Privacy Policy is intended to inform you about:
- The types of personal information collected by pedas99;
- The purposes and legal basis for collecting that data;
- How your data is stored, processed and protected;
- The parties that may receive your data;
- Your rights regarding the personal data we hold;
- How to contact us for privacy-related enquiries.
1.3 Scope of Application
This policy applies to all users who register an account, use the services or visit the pedas99 website. By continuing to use this platform, you confirm that you have read, understood and agreed to the provisions of this Privacy Policy. The pedas99 platform is only permitted for users aged 21 and above.
Information Collected
2. Types of Personal Data
pedas99 only collects information that is genuinely necessary to provide a secure service, comply with regulatory requirements and fulfil our operational responsibilities.
| Data Category | Details | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, identity card number (MyKad) or passport | Identity verification, KYC compliance, fraud prevention |
| Contact | Email address, mobile phone number | Account communications, security notifications, customer support |
| Financial | E-wallet details (TNG, Boost), bank account number (for FPX), crypto wallet address | Processing deposits and withdrawals |
| Technical | IP address, device type, web browser, login session data | Account security, suspicious activity detection |
| Usage | Betting history, games played, transaction records | Account management, regulatory compliance, VIP programme |
2.1 Data You Provide Directly
You provide this data when registering a new account, completing the identity verification (KYC) process, making deposits or withdrawals, contacting our customer support team, or filling in any form on the pedas99 platform.
2.2 Automatically Collected Data
When you use the pedas99 platform, our systems automatically record technical information such as IP address, login timestamps and device type. This data is used solely for security purposes and is never shared for marketing purposes.
2.3 Cookies
pedas99 uses session cookies and preference cookies to keep the platform functioning properly and to provide a smoother experience. Our cookies do not store sensitive financial information. You can manage cookie settings through your web browser, although disabling certain cookies may affect some platform functions.
Data Processing
3. How We Use Your Data
3.1 Legal Basis for Processing
pedas99 processes your personal data on the following legal bases:
- Contract performance — to provide the platform services you signed up for;
- Legal obligation — to comply with licensing requirements, anti-money laundering (AML) and KYC requirements;
- Legitimate interests — to prevent fraud, ensure platform security and improve our services;
- Consent — for optional marketing communications, if you choose to receive them.
3.2 Primary Processing Purposes
Your personal data is used for the following purposes:
- Creating and managing your pedas99 user account;
- Processing deposits and withdrawals securely via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency;
- Verifying your identity to comply with international KYC requirements;
- Providing 24/7 customer support via live chat and email;
- Detecting and preventing fraudulent activity and money laundering;
- Managing your VIP programme eligibility and bonuses;
- Sending important account security notifications.
Information Sharing
4. Disclosure to Third Parties
Important Declaration: pedas99 does not sell, rent or trade users' personal data to any third party for commercial gain.
4.1 Third-Party Service Providers
In operating the platform, pedas99 works with trusted service providers, including payment processors that handle DuitNow, FPX and e-wallet transactions, as well as hosting and cloud infrastructure service providers. All these third parties are contractually bound to maintain the confidentiality of your data and may only use it for the specified service purposes.
4.2 Legal Requirements and Authorities
pedas99 may be required to disclose certain information when ordered to do so by a regulatory body or competent authority under legal obligations. Such disclosure is made only to the extent required by law.
4.3 Cross-Border Transfers
As pedas99 operates under international licensing, your personal data may be processed at locations outside Malaysia. In all such cases, pedas99 ensures that adequate safeguards are in place to protect your data in line with international data protection standards.
Retention Period
5. Data Retention and Deletion
5.1 Standard Retention Period
pedas99 retains your personal data for as long as your account is active and for a set period after that to meet legal obligations. Financial transaction records are retained for the period specified by licensing requirements and anti-money laundering regulations.
5.2 Data Deletion Upon Request
When you close your pedas99 account and there is no longer any legal obligation to retain that data, pedas99 will delete or anonymise your personal information within a reasonable period. Please note that certain transaction records may need to be retained for a longer period for compliance purposes.
Your Rights
6. Your Data Protection Rights
As a pedas99 user, you have certain rights regarding your personal data. pedas99 is committed to respecting and facilitating the exercise of these rights.
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right of Rectification
If your information is inaccurate or outdated, you may request that we correct it promptly.
Right of Erasure
You may request the deletion of your personal data, subject to applicable legal obligations.
Right to Restriction of Processing
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
Right to Data Portability
You have the right to receive the data you provided to us in a machine-readable format.
Right to Object
You may object to the processing of your personal data for specific purposes at any time.
To exercise any of the above rights, contact the pedas99 customer support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe.
Platform Security
7. Technical Security Measures
7.1 Technical Protection
pedas99 implements multiple layers of technical security to protect your personal data, including:
- SSL/TLS encryption for all data communications between your device and pedas99 servers;
- An intrusion detection system (IDS) operating around the clock;
- Firewalls configured to industry standards;
- Role-based access controls for all internal staff;
- Regular data backups to secure, separate locations;
- Periodic independent security audits.
7.2 Two-Factor Authentication
To protect your pedas99 account from unauthorised access, we recommend users enable two-factor authentication (2FA). This adds an extra layer of security to your login process.
7.3 User Responsibilities
While pedas99 takes comprehensive steps to protect your data, you also have a responsibility in keeping your account secure. This includes keeping your password confidential, not sharing your login details with others, and notifying us immediately if you suspect any unauthorised access.
Policy Changes
8. Privacy Policy Amendments
8.1 Right to Amend
pedas99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or industry standards. Any significant changes will be communicated to registered users via email or in-platform notifications.
8.2 Effect of Amendments
Amendments take effect immediately upon publication on the pedas99 website. Continued use of the platform after the amendment date constitutes your acceptance of the latest version of the Privacy Policy. You are advised to review this page periodically to stay informed of our privacy practices.
Final Provisions
9. Governance and Law
9.1 Applicable Law
This Privacy Policy is governed in accordance with international data protection standards set by the regulatory body relevant to pedas99's licensing. This platform operates under an international licence and complies with the data protection requirements set out in that licence.
9.2 Severability
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect. The invalidity of one provision does not affect the validity of the Privacy Policy as a whole.
9.3 Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the pedas99 privacy team through the following channels:
- Email: [email protected]
- 24/7 live chat in Malay and English
We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Frequently Asked Questions
Questions About Privacy
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